For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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  • Getting Started
    • Overview
    • What is Schematic?
    • Concepts
  • Using Schematic
    • Who Uses Schematic
  • Quickstart
    • Quickstart
    • Account Setup
    • Entitling a Feature
    • Tracking Usage
    • Components
    • Identifying Users
    • Setup the SDK
  • Using Feature Flags
    • Overview
    • Flags
    • Features
    • Tracking Feature Usage
    • Company Overrides
    • Feature Types
  • Building Your Catalog
    • Overview
    • Plans
    • Managing Company Plans
    • Configuring the Catalog
    • Add Ons
    • Trials
  • AI Tooling
    • For Developers
  • Setting Up Billing
    • Overview
    • Usage Based Billing Models
    • Seat Based Billing Models
    • Credit burndown
  • Using UI Components
    • Overview
  • Developer Resources
    • Concepts
    • Key Management
    • Environments
    • Entity Relationship Diagram
  • Production Readiness
    • Availability
    • Observability & Support
    • Security
  • Integrations
    • Segment Integration
    • Clerk Integration
    • WorkOS Integration
    • Salesforce Integration
    • Hubspot Integration
  • Playbooks
    • Overview
    • Creating a metered feature
    • Backfills and usage corrections
    • Rolling out beta functionality with Flags
    • Handling customer exceptions and feature trials
    • Automatically provision customers using Stripe
    • Build a slack webhook
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  • Reporting a Bug
Production Readiness

Observability & Support

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All events sent to Schematic are available in the Events tab to users. The latest flag evaluation is visible in the UI as it occurs to determine when the evaluation occurred and how Schematic evaluated the flag.

The Audit Log is also available within Settings, which shows the following separated by environment:

  • A log of actions taken by users within Schematic
  • A log of create, update, and delete API requests

Schematic uses external services to monitor infrastructure and alert in case of an unexpected outage. Uptime reporting is available here.

The team is on call 24/7 and can be reached either in Slack or at support@schematichq.com.

Reporting a Bug

Please report bugs to support@schematichq.com or via Slack.