Stay ahead of renewals and expirations

A lot of access in Schematic is time-bound: trials end, overrides expire, and annual contracts come up for renewal. Each of those is a moment when a customer’s access is about to change, and catching it early is the difference between a smooth renewal and a surprised, churned customer.

Common approaches

Expirations tend to get tracked in scattered places: a spreadsheet of contract dates, a calendar reminder for a trial, a note in the CRM, each maintained by hand. It works as long as someone keeps every list current and remembers to check them on time.

In practice, those lists drift and reminders slip. A trial lapses with no conversion nudge, an override quietly expires and a customer loses a feature they assumed they had, or a renewal sneaks up with no lead time to engage the account. Because the dates live apart from the system that actually enforces access, nothing reliably connects “this is about to expire” to “someone should do something about it.”

How Schematic fits in

Time-bound access in Schematic carries its expiration with it: trials have an end date and defined conversion behavior, overrides can be set to expire, and subscription status reflects where a customer is in their lifecycle. You can surface trial countdowns in-product, configure what happens when a trial ends, convert to paid or fall back to a default plan, and use webhooks to alert your team ahead of a lapse so the renewal or conversion conversation happens before access changes.

Learn more

• Trials — trial end dates, conversion, and rendering trial state in your app.
• Company Overrides — set overrides to expire on a date.
• Configuring the Catalog — set trial expiry behavior and fallback plans.
• Webhooks — alert your team ahead of an expiration.